📖 Frequently Asked Questions (FAQ)
🔍Got questions? Find answers here!
What We Do - Install, repair, sand coat and polish
We Sand, Coat & Polish Floors – Canberra’s Premier Service
Why Choose Our Sanding, Coating & Polishing Services?
We are Canberra’s leading floor sanding, coating, and polishing specialists with decades of experience. Whether you’re restoring old floors or finishing a new installation, we ensure premium quality and a long-lasting finish.
✅ State-of-the-art sanding equipment – Minimal dust & smooth finishes.
✅ Professional-grade coatings – Choose from matte, satin, gloss & ultra-durable finishes.
✅ Custom colour staining – Match your floors to your home’s interior.
✅ Eco-friendly & low-VOC options – Safe for families, pets, and the environment.
✅ Fast-drying technology – Reduced downtime so you can enjoy your floors sooner.
✅ Non-toxic & child-friendly finishes – No harmful fumes or lingering odours.
✅ Long-lasting protection – Scratch, stain, and moisture-resistant coatings.
📌 If we can help, we’ll let you know the best solutions for your floor!
🛠️ What’s Involved in Floor Sanding, Coating & Polishing?
1️⃣ Floor Preparation:
✔ Removal of old coatings, stains, and imperfections.
✔ Repairs to minor scratches, dents, and gaps.
✔ Thorough cleaning to ensure a smooth application.
2️⃣ Sanding Process:
✔ Multi-stage sanding with professional-grade equipment.
✔ Fine sanding for a flawless, even surface.
✔ Minimal dust with advanced dust extraction technology.
3️⃣ Coating & Finishing:
✔ Choice of water-based, oil-based, or solvent-based coatings.
✔ Protective top coat for scratch and moisture resistance.
✔ Final buffing & polishing for a luxurious finish.
💡 What Type of Floor Finishes Can You Choose?
✔ Matte Finish: Modern, stylish, and hides scratches well.
✔ Satin Finish: Classic and popular, offering a balanced sheen.
✔ Gloss Finish: High shine, great for statement floors.
✔ Hard Wax Oils: Natural look with deep timber enhancement.
✔ Water-Based Coatings: Fast drying, eco-friendly, and durable.
✔ Polyurethane Finishes: Extra tough and long-lasting.
📌 Not sure which finish is best? We’ll guide you based on your lifestyle and flooring needs!
🚶 When Can I Walk on My Newly Sanded & Coated Floors?
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Next day: Walk only in socks.
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After 3-5 days: Furniture can be placed back carefully.
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Full cure in 7 days: Avoid rugs or heavy furniture before then.
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📌 We provide expert advice on aftercare to maintain your floors for years to come!
🛠️ Timber Floor Installations
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We install all types of timber flooring, including:
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Parquetry Flooring – Elegant and durable geometric designs. – Classic and long-lasting, available in a variety of Australian hardwoods.
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Solid Timber Flooring – A cost-effective alternative with a natural timber finish that lasts many years.
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Engineered Timber Flooring
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Floating Timber Flooring – Quick to install and perfect for renovations.
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📌 We source high-quality materials from trusted suppliers and pass on our trade discounts to you!
🔧 Timber Floor Repairs
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We repair most timber floor issues, including scratches, dents, and water damage.
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We have a minimum site call-out fee to cover our team's time and materials.
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Quotes and advice are free – we will assess your floor and let you know your options.
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As Canberra’s premier sanding, coating, and polishing company, we are famous for this, which remains our primary business focus.
🏢 Do you have a showroom?
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No, we used to, but we found that it added unnecessary expenses to our clients' jobs.
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Instead, we recommend high-quality timber floor suppliers for you to visit.
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You can choose your preferred flooring, and we will order it at our discounted rates.
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We handle delivery and installation, ensuring a hassle-free process.
📌 This approach keeps costs down while offering you the best selection at the best price!
📝 Do you charge for quotes?
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No, we offer free quotations and estimates in Canberra and surrounding areas.
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We believe in honest and upfront pricing with no obligation.
📌 Get in touch today for a free quote!
🚗 Do you travel outside of Canberra?
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On rare occasions, we will help customers in regional areas.
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In these cases, we require the customer to cover travel and accommodation costs for our team.
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Whether we can take on an interstate job depends on the location and size of the project.
📌 Contact us to discuss your specific location and needs!
📅 How long have you been in business?
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We launched in 1978 in Canberra, making us one of the most experienced flooring specialists in the region.
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Most of our work comes from word of mouth, repeat customers and construction industry referrals.
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We have completed over 1,800 floors and counting, earning a reputation for high-quality workmanship, value for money, and excellent service.
📌 When you choose us, you choose decades of experience and expertise!
How far in advance should I book?
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We recommend booking 2-3 weeks in advance to secure your preferred date.
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Urgent jobs? Contact us, and we’ll do our best to fit you in sooner!
💳 What payment options do you accept?
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We accept cash, bank transfers, and credit cards.
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Payment details will be provided in your invoice.